EXCHANGE & RETURN POLICY

RETURN & EXCHANGE POLICY

At Blossoms2Blooms, we strive to provide the best quality products and a smooth shopping experience for our customers. Please read our return and exchange policy carefully before making a purchase.

Exchange Policy

1. Exchange Timeframe

Exchange requests must be raised within 3 days of receiving the order.

To request an exchange, customers must contact us via:
📧 blossoms2blooms07@gmail.com
📞 +91 7080155655

2. Exchange Eligibility

Products are eligible for exchange only if:

  • The item received is damaged, defective, or incorrect

  • The product is unused, unwashed, and in original condition

  • Original tags and packaging are intact

Products that are used, washed, altered, or damaged by the customer will not be eligible for exchange.

3. Exchange Conditions

  • Exchange is allowed only once per order

  • Customers cannot request multiple exchanges for the same order

  • Exchange items will be shipped to the same address provided in the original order

  • If the exchanged product is of higher value, customers must pay the difference amount

  • If the exchanged product is of lower value, the balance amount will be issued as store credit

4. Saree Color & Appearance Disclaimer

Please note that slight color variations may occur due to:

  • Lighting during photography

  • Screen resolution differences

  • Device display settings

Such minor variations will not be considered as defects.

Return Policy

No Refund Policy

We do not offer refunds once the order is placed and confirmed.

However, returns may be accepted only in the following cases:

  • Wrong product received

  • Damaged product received

  • Manufacturing defect

Customers must provide:

  • Clear parcel opening video from start to finish

  • Product images showing the issue

without cuts or edits in the video.

Refund Process (If Approved)

If the return request is approved after verification:

  • The refund/store credit process may take 7–10 working days after receiving the returned product

  • Refunds will be processed to the original payment method or as store credit, depending on the situation

Important Notes

  • Customized or sale items are not eligible for return or exchange

  • Blossoms2Blooms reserves the right to refuse returns/exchanges that do not meet our policy conditions

  • Shipping charges are non-refundable

Contact Us

For any return or exchange queries, please contact:

📧 blossoms2blooms07@gmail.com
📞 +91 7080155655

Blossoms2Blooms
Tamil Nadu, India